Zhengzhou Mega Machinery Co., Ltd.
+86-371-65551866 Online Service jiaqw@sino-mega.com

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Products

  • Single Drum Roller
  • Double Drum Roller
  • Pneumatic Tire Roller
  • Mini Roller
  • Wheel Loader
  • Motor Grader
  • Farm Tractor
  • XCMG Machinery
  • SHANTUI Bulldozer

Spare Parts

  • Road Roller Parts
  • Excavator Parts
  • SANY Parts
  • XCMG Parts
  • LIUGONG Parts
  • SHANTUI Parts
  • ZOOMLION Parts
  • YUTONG Parts
  • HOWO Parts

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Home > Service  > Service Commitment

Service

  • Service Principles
  • Service Content
  • Service Commitment
  • Parts Supply
Online Service
1. When receiving a call from a user, give a clear answer or response within one hour, and make arrangements and inform the user;
 
2. If an on-site service is really needed, arrive at the designated place within a promised time, and perform a return visit for the maintenance service satisfaction within two days after the maintenance;
 
3. After arriving at the site, the service staff shall solve common failures within eight hours; before the completion of troubleshooting, the service staff shall not leave the site; if the service staff wants to leave the site, clear reasons for leaving and the permission of the customer need to be obtained;
 
4. During the entire life cycle of the product from receiving the order to the scrap of the product, Mega Machinery will provide full trust and seamless communication and service to thoroughly eliminate worries of customers.
  • Products

    Single Drum Roller
    Double Drum Roller
    Pneumatic Tire Roller
    Mini Roller
    Wheel Loader
    Motor Grader
    Farm Tractor
    XCMG Machinery
    SHANTUI Bulldozer
  • Parts

    Road Roller Parts
    Excavator Parts
    SANY Parts
    XCMG Parts
    LIUGONG Parts
    SHANTUI Parts
    ZOOMLION Parts
    YUTONG Parts
    HOWO Parts
  • Service

    Service Principles
    Service Content
    Service Commitment
    Parts Supply
  • Contact

    Tel:+86-371-65551866
    Mob:+86 15713852278
    E-mail:jiaqw@sino-mega.com
    Skype:zzmegamac
    WhatsApp:+86 15713852278
  • Quick Contact

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